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SOP 16 · Scheduling · 2026-10-12

Review a time off request

Approve or decline a request and resolve the staffing impact separately.

Web and mobile · Administrator / Supervisor

Before you start

Review the employee, property and full requested interval.

Open Review > Time off & coverage

  1. Step 1 Open requests

    Choose Review, then Time off & coverage. On mobile open Requests for the property.

  2. Step 2 Inspect the time off request

    Read requested dates, local times, note and current status. Compare against the staffing schedule.

  3. Step 3 Record the decision

    Choose the available approval or decline decision, enter the decision note and submit the review.

    Read the request and coverage impact before recording the approval or denial.
    Read the request and coverage impact before recording the approval or denial. Application screenshot with training data. Select the picture to enlarge.
  4. Step 4 Check staffing separately

    Refresh the request status. If approved leave conflicts with a shift, adjust staffing or arrange coverage; the request does not automatically cancel an assignment.

Check your result

The recorded decision appears on the request and any staffing gap has a separate plan.

If something goes wrong

If the request changed before saving, refresh and review its latest state.