Skip to guide content
DK Valet Help & SOPsOpen Operations
← All procedures

SOP 42 · Advanced administration · 2026-10-12

Use tracking safety and emergency controls

Record an authorized effective-dated property tracking control.

Web and mobile · Administrator / Supervisor

Before you start

Verify the exact property and operational reason. These controls affect tracking authorization.

Open Account > Tracking safety & emergency stops

  1. Step 1 Select the property

    Open Tracking safety or Remote tracking control and verify the property header.

  2. Step 2 Choose the control

    Select the intended enable/disable state. Read the effective start and optional end fields; web control times are explicitly UTC.

    Remote tracking control: use the property selector and the task controls shown.
    Remote tracking control: use the property selector and the task controls shown. Application screenshot with training data. Select the picture to enlarge.
  3. Step 3 Record the reason and save

    Enter Operational reason and use Record tracking control. Verify the saved history and effective interval.

  4. Step 4 Follow up on device state

    Devices stop when they receive the control. Check the affected run and contact the worker if a phone remains offline or local stop needs attention.

Check your result

Control history shows the intended version and interval; the server rejects post-cutoff collection.

If something goes wrong

An offline phone may not receive a remote instruction immediately. Re-enabling tracking does not bypass assignments, policy or a session cutoff.